1How does Z-Wave work?
Z-Wave is a wireless technology that lets smart devices talk to one another. Household products, like lights, door locks and thermostats are made “smart” when Z-Wave connectivity is added inside the product’s design, giving them the capability to communicate and perform the desired function. Z-Wave operates wirelessly and securely and devices can be easily accessed and controlled on your phone, tablet or pc.
2How does Z-Wave work with Amazon Echo?
The Amazon Echo was developed as a system that can bring Amazon products and services along with other vendor’s services together under a voice recognition platform that is fun and easy to use. There are companies providing new services for the Amazon Echo every day, and several of these are leading Z-Wave hub manufacturers that have integrated the Echo in with their products. So while Amazon did not design the Echo to work directly with Z-Wave, you can find several Z-Wave manufacturers who are already working within the Amazon Echo platform.
3Does Z-Wave work with an Apple Watch?
Yes, if your Z-Wave enabled smart home app has an iOS version that allows you connect to your Apple Watch.
4Does Z-Wave work with Apple HomeKit?
Apple’s HomeKit is a new entrant to the smart home market which is still in the early stages of development. The future for HomeKit and Z-Wave looks very promising, and Z-Wave has been working with Apple to build an integration of the two systems.
5Will Z-Wave work in a large house?
Yes, because Z-Wave runs on type of network called a "mesh network.” One Z-Wave product will pass the signal along to another (“hop”) until the final destination is reached. Every device in your home acts as a messenger; the more devices you have, the more powerful and strong your network is.
6Can Z-Wave India come out to install my devices? I'd rather pay someone to take care of it.
Currently we are a web-based e-commerce site with some of the best minds in the industry available to us. Currently we have 135 Authorized Dealers and Installers who can offer both training and on-site help for installation and operation of our products. We advise you call us to get us in touch with our Authorized local Dealer or Installer in your immediate area. Our Dealers and Installers can help you with your electrical and home automation needs.
7Can I use my existing computer or my WiFi hub/router as a Z-Wave controller?
There are Z-Wave sticks available that plug in via a USB port, but they are targeted mainly at programmers or advanced users who get the software elsewhere and know how to set it up. Z-Wave is a radio frequency, like WiFi, but the similarities stop there. There are differences in bandwidth, range, purpose, etc. Z-Wave is made to be different, so that it does not conflict or interfere with your WiFi network (or another). Z-Wave is proprietary and controlled by an alliance of companies to ensure that certain criteria are met. In order to use Z-Wave in your home, business, or other space, you will need an appropriate controller or gateway.
8Do you offer training or on-site help for installation and operation of your products?
Yes, Currently we have 135 Authorized Dealers and Installers who can offer both training and on-site help for installation and operation of our products. We also offer free support and advice on any of our products.
9If I buy Z-Wave Plus devices, will my old ones still work?
Z-Wave Plus contain 500 series chips, which have many advantages over the previous versions. However, Z-Wave devices are backwards compatible, so the devices you bought today will work with the ones you bought 3 years ago; at least in some basic level.
10How can I control my 3-Way switch setup? Or, why do I have to replace both of my Z-Wave devices if I already have a 3-Way setup (ie: can he/she replace only one)
I used to think this was an interoperability question, but after communication with clients, I found that some people expect Z-Wave devices to behave like 2-way radios; communicating with one another like walkie-talkies. Z-Wave requires some type of controller. A handful of devices can associate with one another using just a minimote (Remotec) for setup, but for the most part, 99% of the time a Z-Wave controller works to communicate in a mesh network of devices. More can be found in the getting started section of Z-Wave.com.
11If I purchase device X1 will it talk to device X2 if they are the same manufacturer?
In all fairness, replacing an existing 3-way setup is one of the most perplexing jobs for the DIY automation installer. It shouldn't be that hard, but pre-existing conditions may work against you. In order to replace an existing dumb switch setup in your home with a smart solution, you will need to replace both switches with a load control (master) and slave (aux) pair of the same make. Most or all of our manufacturers have wiring diagrams to show the expected setup for the pair. The master controls the load and contains a Z-Wave chip. The auxiliary switch controls the master and contains no chip. Please keep that in mind when building your mesh network. There are about 20 possible ways an electrician could have wired a 3 (or 4, 5) way switch in your home. Do a google search for 3-Way switch, and you will see diagrams for a good number of them (we didn't include them here for copyright reasons). Many of these existing wiring setups will not match the expected configuration. It is up to you to figure out how yours wires run and act accordingly. Sometimes an electrician needs to get involved to move the load to one side or another. If you're lucky (or have a newer home) you'll have the load in one box, and just a traveler in the other. The load becomes your master. It's easier than it sounds, once you know you're not just randomly exchanging devices. And unfortunately, neutrals are still required in this setup, which adds another dimension to the project. There is a way to do a virtual 3-Way switch, if you don't have a traveler wire (for 'new' 3-Way setups not wired as such) but it can be complicated, and it requires switches from a specific brand. Contact us for more information.
12Why aren't any of your cameras "Z-Wave". What does IP mean anyway?
By nature, Z-Wave is a radio signal that can only handle little bits of information. These little bits tell your devices what to do, give a status, and may help another device do something. That way the radio signal uses a small amount of energy, leading to efficient devices and the possibility of a battery-operated device lasting 6-12 months on its original batteries. Video, photographs, and sound require much more bandwidth and cannot 'run over Z-wave'. A wired Ethernet connection or WiFi are required to transmit video. In an effort to give the consumer one stop networking and security, they have integrated this signal into a Z-wave interface. Even more than that, camera actions (motion detection, etc) can signal Z-Wave devices via the gateway. So you can tell your living room lights to go on if the camera senses motion, giving you a clearer image. These types of networks would not be possible without Z-Wave working nicely with other protocols. IP Camera simply refers to the address that you give your device to be on your local network (similar to getting into your router to make changes).
13Will your devices work with my existing alarm system/alarm panel?
There are two components of this answer. First, all Z-wave devices are created to be interoperable with any other. By definition from an alliance that certifies Z-Wave devices, all products must conform to a specific set of parameters to perform a basic level of tasks. Therefore, your alarm panel from company A, and our switch from company B, SHOULD work together. Binary switches (On/Off) and Multi-level switches (like dimmers) almost always work together, no matter what the mix up. Sensors for door/window or garage doors usually are the same. Thermostats work in their basic forms. Remotes can be added as secondary controllers and don't care what manufacturers they see. Cameras, since they are not Z-wave, are open to interpretation by the gateway manufacturer, but for the most part there is suitable integration for a generic IP camera to work with a Z-wave User Interface. Locks can be complicated but are universal, but have their own set of requirements for security purposes.
14What products are available?
Z-Wave India has the largest selection of products available across widely recognized brands, allowing you to create your ideal smart home. The most popular Z-Wave products are indoor/outdoor lights, thermostats, door locks, and security devices like motion detectors.
15How much will it cost to get started?
With a range of affordable options, Z-Wave India can help you create a smart home a budget. The cost really depends on how many products you choose to start with. For example, a basic starter kit with a hub and a few devices can cost a few thousand rupees. Many people start off small with a limited number of products and then add on as they become familiar with their smart home and want more functionality.